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PRIVACY POLICY

Effective Date: November 30th, 2011

Ringtone.com, LLC Privacy Policy, Your Privacy Rights

We are committed to safeguarding your privacy. This Policy applies to www.ringtone.com.  This site does not knowingly collect any personally identifiable information from anyone under the age of 13. If you are under 18, you must have your parents or a guardian’s permission before you use this site.

If you are visiting the site from outside the United States be advised that you are consenting to the transfer and storage of your information into the United States.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time for any reason by posting the amended Policy on or within the Service.  We may decide, at our sole discretion, to give you additional notice of any changes, such as through an e-mail message or messaging within the Service. You will be deemed to have accepted all such changes to the Privacy Policy by continuing to use the Service. Except as otherwise stated, all amended terms shall automatically be effective after they are initially posted.   No amendment to the Privacy Policy shall apply to any dispute of which we had actual notice before the date of the amendment.

Information We Collect

We only use information we collect to provide services you sign up for. When you subscribe to site services including ringtones, music trivia, horoscopes, and jokes, you are required to enter your mobile phone number, your carrier, and the model of your phone. We will assign you a password that you can change. If you subscribe to our music trivia service you have the option to create a username, enter your date of birth, gender and email address; we encourage you to submit this information for score tracking and so that we can provide you a more personalized experience on our site. When you subscribe to any site service you may submit your e-mail address.  We use your e-mail address to contact you about your subscription, service termination or changes.  You must provide true, current, complete, and accurate information when prompted. We may reject and delete any information that we believe is false, fraudulent, or inconsistent with this Policy.

Surveys

We may provide you the opportunity to participate in surveys on our site.  If you participate, we will request certain information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.  The requested information typically includes demographic information (such as gender and age).  We use this information to tailor and personalize the site.  We may use a third party service provider to conduct these surveys.

Your Responsibilities

You are responsible for keeping all information you provide to us current. At anytime you can correct or update your personally identifiable information by logging into your account and updating your information.  To change your information after you login to your account click on the My Account tab then on the My Profile tab.  If you are having problems changing your account information you can email us at help@ringtone.com, or you can call us at 1-866-313-7157. You are responsible for maintaining the strict confidentiality of your password. You must notify us at help@ringtone.com if your password has been compromised.  You are responsible for your conduct on the site, on your mobile device and for the conduct of others who use your mobile device, or user login or password.  If you blog using Write NowSM or submit an entry on our website blog, know that any personally identifiable information you submit can be read, collected, or used by other users of the forum, and could be used to send you unsolicited messages.  We are not responsible for any personally identifiable information you submit using these tools.

Cookies

We use cookies to: (1) Remind us of who you are, a cookie is set when you register or "Login" and is modified when you change your account or "Logout"; (2) Estimate our audience size. Each browser accessing www.ringtone.com is given a unique cookie which is then used to determine the extent of repeat usage and usage by registered versus unregistered users; (3) Measure traffic patterns in the aggregate.  We use the cookie information to optimize our site content.  In addition, some of our business partners (e.g., advertisers) use cookies on our site to optimize, banners, and promotions.  We have no control over these cookies. This privacy statement does not cover the use of cookies by our business partners. We do not link cookie information we collect to your personally identifiable information. By modifying your browser preferences, you can accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject all cookies you will be unable to use the services that require registration.

Third Parties and Advertising

Third parties advertise on our Site, and we also contract with third parties to serve ads across the Internet. These third parties may serve ads about our products or services, or third party products or services in which, based on your Session Data, we or our business partners believe you may be interested. While we may share Session Data with third parties to help facilitate the serving of these ads, we do not share any Personal Information about you unless you give us permission to do so. These third parties may seek to use cookies and pixel tags, including those collected on our Site, to track Session Data about the ads you have seen and types of things in which you appear interested. These third parties may also use combined information about your visits to our Site and other sites in order to provide advertisements about related goods and services that may be of interest to you.

When you click on a third party advertisers' link from our Site, you will be taken off of our Site and will enter the third party's site. We are not responsible for such third party's sites. You should carefully review the privacy statements of any other site you visit, because those privacy statements will apply to your visit to that site, and may be very different from our policy.

You can opt-out of the advertising program by visiting the Network Advertising Initiative website http://www.networkadvertising.org/consumer/opt_out.asp.  Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your Web preferences and usage patterns.

Sharing Information

We do not share, sell, rent or trade your personally identifiable information with third parties for promotional purposes. We do work with content and billing aggregators to deliver the services and to bill you.  When you sign up for service, we will share your mobile phone number, the model of your phone, and your carrier information as necessary for the third party to provide that service.   Our contract with the content and billing aggregators prohibits them from using your information to advertise to you and from sharing your information with others.  From time to time, we may validate the information in our database and obtain additional information, such as address, demographic or lifestyle information, by employing a third party.  Our contract with these third parties prohibits them from using or sharing your information with others.  We may use this information to send you customer support, contact and service information.  We may disclose or access all your information for administrative purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order or legal process served on our website.  In the event that we undergo a business transition, such as a merger, acquisition by another company, consolidation or sale of all or a portion of assets, we may transfer all of your information, including personal information, to the successor organization in such transition.

Security

Your account is password-protected so that you and only you have access to it. You are solely responsible for maintaining the secrecy of your passwords.  You may edit your account information and service subscriptions by logging in to your account. We will never ask you for your password on the phone or in an email. You should always sign-out of your account and close your browser window when you have finished using our site.

All of your information is stored in a technically and physically secure environment. Furthermore, access to this information is strictly limited, and the information is not accessible to the public. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your information, such as firewall, encryption, token authentication, application proxies, and monitoring technology.

In addition, we have security measures in place to protect the loss, misuse and alteration of personal information under our control.

Although we take every reasonable technological precaution available to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure. Thus, although, we strive to protect your information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.

Children’s Online Privacy Protection Act

The site is not intended for use by children. You can stop your child from subscribing to www.ringtone.com using our Parental Control function. We encourage parents and guardians to be familiar with the sites their children visit. The Federal Trade Commission ("FTC") regulates the means by which web site operators collect and use personal information from children under 13, pursuant to the Children’s Online Privacy Protection Act of 1998 (the "Act"). For information and tips on children’s online privacy visit www.ftc.gov/privacy and www.OnGuardOnline.gov.

TRUSTe privacy program

Ringtone.com, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.ringtone.com because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact us at help@ringtone.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

Contacting Us

You may contact us:
1. By e-mail at help@ringtone.com;
2. By phone at 1-866-313-7157 24/7; or
3. By letter to:
   Mkono
   601 West Broadway, Suite 400
   Vancouver, BC V5Z 4C2
   Attn: Customer Service

© Ringtone.com, LLC All Rights Reserved.

 


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